Privacy Policy

Zeste Immigration Services Inc. is committed to respecting the privacy rights of users of Zeste Immigration Services Inc. website, www.zestecanada.ca (the “Website”).

Zeste Immigration Services Inc. is a Canadian immigration, citizenship and related services providing company and hence it is abided by strict rules and regulations when it comes to protecting our clients’ and customers’ information.

The personal information you provide to Zeste Immigration Services Inc. is protected under the Canadian Consumer Privacy Protection Act and under the Article 8.3 of ICCRC Code of Professional Ethics.

However, as declared above, the “third-party” website or apps linked to our website, should you choose to use them, may have different privacy policy terms. We suggest that you check out their privacy policy to learn how they operate and use information.

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We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we may collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our users with ongoing customer assistance and technical support;

3. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

4. To comply with any applicable laws and regulations.

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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By engaging with our website's appointment booking and case assessment features, you hereby acknowledge and consent to the stipulations set forth in the Initial Consultation Agreement. Upon remitting the applicable fee via the appointment booking tool and/or for the purpose of case assessment, the client affirms that they have perused and comprehended this initial consultation agreement in its entirety. Consequently, they affirm their unequivocal acceptance of the terms and conditions expounded therein.

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.